This Privacy Policy describes how Twin Oaks Appliance Repair (we, us, or our) collects, uses, and shares information about you when you visit our website and utilize our services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you voluntarily provide to us when you contact us via our call request form. This information may include your name, phone number, email address, and any other details you provide. When you visit our website, we may also collect non-personal browsing data through cookies or web beacons, such as your IP address, browser type, and pages visited, to enhance your experience.

Use of Information

We use the information we collect to contact you for service-related purposes via phone, email, or text. This includes scheduling appointments, responding to inquiries, and sending service-related notifications. We also use non-personal browsing data to improve our website and service offerings.

Sharing of Information

We may share your information with our trusted partners for operational and service-related purposes. These partners are subject to confidentiality agreements and are only permitted to use your information as necessary to provide services on our behalf. We do not sell or rent your personal information to third parties for their own marketing purposes.

Legal Terms

By contacting us, you agree to waive your right to sue or take any legal action beyond direct negotiation for any disputes related to the website or services we provide. In the event of any claim, the maximum compensation you agree to accept is limited to $100. You also agree to bear your own legal fees and expenses should a dispute arise.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

Opt-Out

If you wish to opt-out of receiving communications from us, please contact us at (442) 283-2999. We will promptly remove you from further contact lists.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy, please contact us at (442) 283-2999.